View Photo Gallery
Southern California’s Metrolink celebrated its sixth annual Customer Appreciation Day through a series of pop-up events at select stations across its 545-mile system.
The initiative is aimed to express gratitude to dedicated riders by infusing a sense of warmth and positivity into their travel.
The day began with members of Metrolink’s Board of Directors, local elected officials, along with Metrolink CEO Darren Kettle and staff — donned in branded beanies — extending warm greetings to customers at stations on each of Metrolink’s seven service lines. Tokens of appreciation, such as smiles, swag, and candy favors were shared to uplift the spirits of morning customers.
“Our riders are the heartbeat of Metrolink and through every era, they have been our partners in this incredible journey,” Metrolink CEO Darren Kettle said. “Customer Appreciation Day is a small token of our gratitude for the trust and loyalty our passengers have shown us. We look forward to many more eras together.”
This year, Metrolink embraced the theme "Eras: Metrolink & Metrolink Riders" to underscore the enduring relationship between the service and its passengers. Many Metrolink customers have ridden the train through different phases of their lives — as students, employees, leisure travelers, and seniors.
0 Comments
See all comments